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Vextech Academy

Privacy Policy

Vextech Academy - Your Data Protection Rights

At Vextech Academy, we understand that your personal information deserves careful protection. This privacy policy explains how we collect, use, and safeguard your data when you interact with our career development platform and educational services.

We operate under Indian privacy laws, including the Information Technology Act, 2000, and comply with emerging data protection regulations. Your trust matters to us, and we're committed to transparency about our data practices.

Last Updated: March 15, 2025

Information We Collect

We collect information that helps us provide better educational experiences and career development services. Here's what we gather and why:

Personal Identifiers

Name, email address, phone number, and postal address when you register for courses or contact us.

Educational Information

Academic background, career interests, skill assessments, and learning progress to personalize your experience.

Technical Data

IP address, browser type, device information, and website usage patterns for platform improvement.

Communication Records

Messages you send us, feedback forms, support requests, and interaction history with our team.

We collect this information through various channels including our website forms, course enrollment processes, email communications, and automated tracking technologies like cookies.

How We Use Your Information

Your data serves specific purposes that directly benefit your learning experience:

  • Course Delivery: We use your information to provide access to educational content, track your progress, and issue completion certificates
  • Communication: Sending course updates, educational resources, and responding to your inquiries
  • Platform Improvement: Analyzing usage patterns to enhance our website functionality and course offerings
  • Personalization: Recommending relevant courses and tailoring content based on your interests and learning history
  • Administrative Tasks: Processing payments, managing enrollments, and maintaining accurate student records
  • Legal Compliance: Meeting regulatory requirements and protecting against fraud or misuse
Marketing Communications: We only send promotional emails to those who have explicitly opted in. You can unsubscribe at any time through the links in our emails or by contacting us directly.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in these specific circumstances:

  • Service Providers: Technology partners who help us deliver courses, process payments, or maintain our platform (all bound by strict confidentiality agreements)
  • Educational Partners: When you enroll in programs offered jointly with other institutions, we share necessary information for course delivery
  • Legal Requirements: If required by Indian law, court orders, or government regulations
  • Business Transfers: In the unlikely event of a merger or acquisition, your data would transfer to the new entity under the same privacy protections
  • Consent-Based Sharing: Any other sharing occurs only with your explicit permission

All third parties we work with must agree to protect your information according to our privacy standards and applicable Indian privacy laws.

Your Rights and Control

You have significant control over your personal information. Here are your rights and how to exercise them:

Access Your Data

Request a copy of all personal information we hold about you, including how we use it and who we share it with.

Update Information

Correct any inaccurate or incomplete personal details in your account or by contacting our support team.

Delete Your Account

Request complete deletion of your personal information, subject to legal retention requirements.

Data Portability

Receive your personal data in a structured format to transfer to another service provider.

Restrict Processing

Limit how we use your information while we address any concerns you may have.

Withdraw Consent

Opt out of marketing communications or other consent-based data processing at any time.

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

Data Security Measures

Protecting your information is a top priority. We implement multiple layers of security:

  • Encryption: All data transmission uses SSL/TLS encryption, and sensitive information is encrypted in storage
  • Access Controls: Only authorized personnel can access personal information, using role-based permissions
  • Regular Audits: We conduct security assessments and vulnerability testing to identify and fix potential weaknesses
  • Secure Infrastructure: Our servers are hosted in facilities with physical security measures and regular backups
  • Employee Training: Staff members receive regular training on data protection practices and security protocols
  • Incident Response: We have procedures in place to quickly address any potential security breaches

While we take extensive precautions, no online system is completely immune to security risks. We continuously monitor and improve our security measures to stay ahead of emerging threats.

Data Retention and Deletion

We keep your information only as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period Reason
Student Records 7 years after course completion Educational compliance and certificate verification
Financial Information 7 years from transaction date Tax and accounting requirements
Marketing Data Until withdrawal of consent Ongoing communication preferences
Website Analytics 24 months Platform improvement and user experience
Support Communications 3 years Service quality and issue resolution

After these retention periods expire, we securely delete or anonymize your information. In some cases, we may need to retain certain data longer to comply with legal obligations or resolve disputes.

International Data Transfers

While Vextech Academy primarily operates within India, some of our technology providers may process data outside the country. When this occurs:

  • We ensure adequate protection through contractual safeguards and security measures
  • Transfer only occurs with companies that meet international data protection standards
  • We limit transferred data to what's absolutely necessary for service delivery
  • All international transfers comply with Indian cross-border data transfer regulations

You have the right to know about any international transfers affecting your data and can contact us for specific details about our current arrangements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience:

  • Essential Cookies: Required for website functionality, login management, and security features
  • Performance Cookies: Help us understand how visitors use our site to make improvements
  • Preference Cookies: Remember your settings and choices for a personalized experience
  • Marketing Cookies: Used only with your consent to show relevant educational content

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some website features.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes:

  • We'll post the updated policy on our website with a new "Last Updated" date
  • Registered users will receive email notification of material changes
  • We'll provide a summary of key changes when possible
  • Your continued use of our services constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.

Email: [email protected]

Phone: +91 98993 09989

Address:
Axis Bank ATM, Saifia College Rd
Chowki Imambada, Kali Basti
Peer Gate, Bhopal
Madhya Pradesh 462001, India

We aim to respond to all privacy inquiries within 30 days.